Bates




 

Plumbing services for law firm clients

Bates Heating and Plumbing Limited (http://batesheating.co.uk) has recently launched an initiative which offers professional and fully insured plumbing and heating services to clients of law firms on a referral basis.

Tracking down a trustworthy and reliable plumber is a daunting task for any elderly or incapacitated individual and clients often have nowhere else to turn for recommended services.

Ivor Bates, director of Bates Heating and Plumbing understands the situation very well. He says: 'Clients trust their solicitors to recommend reliable service providers and recently law firms have started offering a monthly retainer service to their elderly or incapacitated clientele whereby they arrange contractors on their behalf using a carefully compiled service list.'

If there's a plumbing or heating problem that requires urgent attention, any law firm must be confident that their chosen contractor will respond immediately and then go on to carry out any job to a standard that positively reflects their image.

Ivor Bates appreciates the fact that the reputation of any law firm rests on the service provided by their contractors. He says: 'Our trusted reputation rests on maintaining the reputation of our commercial customers. We are reliable, honest and trustworthy but more than this, we pay attention to detail. Things like showing respect for residents' belongings whilst working in their home and thoroughly clearing up after a job or are of great importance to us.'

CORGI registered Bates Heating and Plumbing Limited (http://batesheating.co.uk) has been offering a selection of fully guaranteed professional heating and plumbing services since 2001.

Their service includes:

  • 24 hour emergency callout service throughout London and Essex
  • 24-7 freephone contact for all customers
  • Written quotations and checkable references
  • All work fully guaranteed and compliant with the Building Regulations
  • Appliance servicing, maintenance and non-emergency repairs
  • Central and solar heating system installations
  • Kitchen and bathroom refurbishments

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